You may have seen various errors when trying to manually log an activity, create a route, edit distance, etc. (Example: [Failed to render "mainCol_content". See log for details.] or The value (34.51) entered in field Distance must be a valid number." ) Or, you might not be seeing your reports at all on Runkeeper.com.
We hear your frustration and are working with our web team to get this resolved.
Stay Informed: If you'd like to know when this issue is fixed, please submit a ticket here with "Website Error" in the subject line, explain what specifically you're running into, and we'll keep you on a waiting list.