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Workouts Don't Load on Watch

Seeing this screen in your Apple Watch when trying to select a workout for your ASICS Adaptive Plan? Our watch training feature isn't 100% perfect yet, but this is definitely a bug. Please email us at support@runkeeper.com with the subject line "Apple Watch: Workouts Don't Load" and we'll send you an email when we have an update on this. Thank you for bearing with us!

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Potential Workarounds:

In the meantime, some users have had success force-syncing their watch and phone by tracking some "dummy" activities in Watch+Phone mode and in Watch Only mode (even just a ten-second workout that you save). Sometimes doing this several times can help force the watch app to sync to the phone and update those workouts.

If that doesn't help, you can try selecting one of your workouts in the phone, and in Watch+Phone mode, start the activity on the phone, then wait a minute and stop and save it. While we don't recommend controlling from the phone for real Watch+Phone trips, it can help for the purposes of workout syncing.

Let us know if you've tried this potential workaround and it didn't help!

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