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How to Get the Best GPS Results

Does your map make you look like you're walking on water? Running through buildings? Does it look like The Flash took your phone and zipped around the city? Sometimes GPS is fickle, but with these steps you can make you're optimizing your phone's built-in GPS as much as possible.

  • Be sure you have installed the latest app version available in the App Store. If you have a particularly old version of the app on your phone, you're likely to see problems like poor GPS and other data discrepancies.
  • Make sure Location Services for Runkeeeper are toggled "On" in your phone settings:
    (Go to Settings > Privacy > Location Services and make sure Location Services are turned on specifically for Runkeeper)
  • Turn Airplane mode "Off" and WiFi "On" in your phone settings.
  • When you open the app, go to your Start screen and make sure you have a direct line to the sky. Wait long enough until the GPS indicator (top-right of the screen on an Android; bottom-left on an iPhone) turns green.

    Note: Some phones take longer to find GPS than the time it takes for our "Location Unavailable" pop-up to appear. Selecting 'Continue' and giving the app more time to find a stable GPS signal might be all it takes to solve your problem!

    If it's cloudy, or there are trees or tall buildings around, you may experience GPS disruptions. Many GPS issues occur in certain locations that may not have a strong signal. If one location gives you trouble, try another and you may notice improvements.

If you continue to have issues with GPS tracking check out this article: Having Problems with GPS


iPhone
bad_ios_gps.pnggood_ios_gps.png
The right image shows a good GPS signal (3 green bars).

Android
searching_gps_androd.jpggood_gps_droid.jpg
The right image shows a good GPS signal (3 green bars).

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