Follow

How to Update Your Email and Push Notification Settings

You can change your email and push notifications settings both in the app and on Runkeeper.com.

Email Notification Settings

Follow these steps to update your email settings in the Runkeeper app:

  • Go to the Me tab in the app.
  • Tap the gear icon in the top right corner.
  • Tap Email Notifications where you will see the options pictured in the screens below.
  • Tap the toggle to turn each specific notification category on or off.
    • A blue toggle means you will receive these specific emails.
    • A grey toggle means you will not receive these specific emails.

1.png1-1.png

Follow these steps to update your settings on the Runkeeper website:

  • Log in to your account on Runkeeper.com.
  • Click the gear icon in the top right corner of your screen, then click on Account Settings in the drop-down menu.
  • Click Notifications. On this page, you can check which Runkeeper email communications you want to receive.
    • A blue checkmark means you will receive these specific emails.
    • A blank box means you will not receive these specific emails.
  • Press the green Save Notifications button at the bottom of the screen.
  • See the below screenshot for a quick overview of your email setting options:

email_notifs.png

 

Push Notification Settings

  • When you download the app and log into your account, you will see a screen asking you to accept notification permission.
  • Tap OK.
  • Tap Allow if you want to receive push notifications.
    • If you previously selected Don't Allow, you can go to your phone's Settings > select Runkeeper > select Notifications > tap the toggle next to Allow Notifications. If the toggle is green, you have successfully enabled notifications.

notifs.pngnotifs2.png



Follow these steps to update your push notifications settings in the Runkeeper app:

  • Go to the Me tab in the app.
  • Tap the gear icon in the top right corner.
  • Tap Push Notifications where you will see the options pictured in the screens below.
  • Tap the toggle to turn each specific notification category on or off.
    • A blue toggle means you will receive these specific push notifications.
    • A grey toggle means you will not receive these specific push notifications.

pushies.pngpushies2.png

Follow these steps to update your push notifications settings on the Runkeeper website:

  • Log in to your account on Runkeeper.com.
  • Click the gear icon in the top right corner of your screen, then click on Account Settings in the drop-down menu.
  • Click Notifications. Navigate to the Push Notifications at the bottom of this page. Here you can check which Runkeeper push notifications you want to receive.
    • A blue checkmark means you will receive these specific emails.
    • A blank box means you will not receive these specific emails.
  • Press the green Save Notifications button at the bottom of the screen.
  • See the below screenshot for a quick overview of your push notification setting options:

Screen_Shot_2020-09-10_at_3.53.53_PM.png

What Do Push Notifications Look Like?

Like this!

push_example_2.pngpush_example.png

(The screenshot on the left shows push notifications when your screen is locked; the screenshot on the right shows push notifications when your screen is unlocked. This is also a sneak preview of our new ASICS Ekiden feature coming soon!)

Was this article helpful?
6 out of 10 found this helpful
Have more questions? Submit a request
Powered by Zendesk