Understanding Permissions

Why do you need to access my microphone? Why are requesting my contact information? Why are you trying to access my location? We get these types of questions all the time and we realize mobile permissions can be confusing. Below is a brief explanation as to why we need access to certain permissions. 


In-app purchases: While the Runkeeper app is completely free to use and download, we do offer a Runkeeper Go subscription for users who would like access to more features and data insights. For a list of Runkeeper Go features, click here. You can purchase Runkeeper Go in-app and thus we need that permission.

Identity: This permission is also known as the "accounts" permissions. In order to allow users to do easy logins through Google or Facebook, Runkeeper needs access to this account information stored on your phone. 

Contacts/Calendar: Statistically, users who have friends on Runkeeper or share to social media tend to be more active in general. This permission is in place in the event you would like to invite a friend to Runkeeper or search for a friend who already uses Runkeeper through the Friends Tab. We DO NOT (and can not) store contact information. The permission is for your use only.

Location: We hope this one is self-explanatory, but we do in fact use your location to track your workouts. The GPS hardware exists on your phone and Runkeeper needs this permission in order to use your phone's GPS.

Photos/Media/Files: We have over 60 million users spanning the globe and working out in different climates and environments. Permission to access photos is essential so that our users can share their amazing photos with their friends and family! 

Camera/microphone: Camera usage is necessary for use of our in-app camera, making snapping pictures a breeze. As for the microphone permission, that's a new one! Wearable devices are very "in" this year and Runkeeper wants to be with you no matter what device you use. With our newest integration with Android Wear, you can trigger Runkeeper from your Wear device just by talking into your wrist. So if you see someone on the street saying "Start a run!" with their wrist held up to their mouth, don't worry; they're not crazy, they're just an awesome Runkeeper user. 

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