Why Are Some Products Locked? How Do I Unlock Them?

You may notice that some of the items listed in the Runkeeper store are locked to the general public.  Don't worry, there's a way to unlock it!

For instance, a locked shirt may become unlocked when you complete our most recent challenge, or maybe it'll unlock when you complete your 25th Runkeeper activity! If you want to find out how to unlock a product, just check out its product description.

Just a reminder, make sure you're logged into your Runkeeper account when navigating the store, so we'll know whether you've unlocked a product!

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Powered by Zendesk