ONEASICS™ FREQUENTLY ASKED QUESTIONS

WHAT IS THE ONEASICS™ PROGRAM?

The OneASICS™ program is a free membership program for Runkeeper users offered by ASICS. As a OneASICS™ member, you have access to exclusive benefits designed to keep you running. 

IS A ONEASICS™ MEMBERSHIP FREE?

Yes! Just by creating an account with Runkeeper, you will get access to offers, special events, free shipping and 90-day returns on ASICS products, and more.

WHAT ARE MY ONEASICS™ BENEFITS? HOW DO I USE THEM?

Members unlock special benefits, such as:

• Earlier access to offers
• Event invitations
• Birthday offers
• Product giveaways
• Race clinics
• Free race entries
• Running services

Additionally, ASICS offers to Runkeeper™ users:

Free Shipping On All ASICS Orders

Any time you purchase footwear, apparel or accessories on ASICS.com, you get free standard shipping. Make sure you log in with your Runkeeper™ credentials during checkout to get this option!

90-Day Free Returns

We’re so confident you’ll love ASICS, we give you 90 days to try all footwear and apparel purchases. Go ahead, wear them outside and take them for a spin. If you’re not entirely satisfied, send them back for a refund. See our ASICS return policy for full details.

IS THE ONEASICS™ MEMBERSHIP PERSONAL?

Yes, the membership is personal and linked to your account.

DOES MY ONEASICS™ MEMBERSHIP EXPIRE?

Nope! Your OneASICS™ membership will not expire but you may be asked to acknowledge any changes to the privacy policy or terms and conditions, which will be explained in clear and concise language.

HOW DO I REGISTER FOR THE ONEASICS™ PROGRAM?

By creating a Runkeeper™ account you automatically become a OneASICS member and qualify for benefits.

HOW DO I DELETE MY ONEASICS™ ACCOUNT?

You may delete your account at any time through the Privacy Portal.

HOW WILL ASICS USE MY PERSONAL DATA? 

Please refer to the Privacy Policy for detailed information.

WHERE CAN I READ ADDITIONAL TERMS AND CONDITIONS?

Please refer to the Terms & Conditions for detailed information.

*Got more questions? Reach out to our support team at support@runkeeper.com!