Skip to main content
Community
Submit a request
Sign in
Sign in
Community
Submit a request
ASICS Runkeeper Help Center
Known Issues
Known Issues
General Known Issues
Running Group Challenges not Appearing in App
Apple Watch Syncing Error
Unable to Accept Follow Requests
Activity Syncing Issues
Challenge Progress Doesn't Update
Android
Crashing and GPS Issues on Android
GPS Tracking Issues on Android Devices
Huawei Phone Crash
iPhone
iOS 16.1 beta 1 - GPS not working
Activity Syncing Error
Can't Associate Activity with Personalized Race Training Plan
Apple Watch
Stride Rate Missing from Apple Watch Standalone Trips
Trouble Syncing Activities from Apple Watch to Phone
Workouts Don't Display Correctly On Apple Watch
Apple Watch Notification Causes Activity Crash
Web
Errors and Slow Editing on Website
Incomplete Heart-Rate Data When Using Bulk Importer on Runkeeper.com
Lifetime and Custom Reports Do Not Show All Data
Powered by Zendesk