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Pair/Sync with Fitbit Surge or Charge HR

We've received a lot of feature requests to pull GPS and heart rate data from Fitbit's newer devices such as the Surge and Charge HR, so we wanted to let everyone know that it's not something we're able to add at this time.

Fitbit's hardware is designed to pair only with their software, so those devices are not compatible heart rate monitors with our app (you can find supported HRMs here).

Feel free to follow this post, as we'll definitely update it if there are changes in the future!

Molly

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We're happy to say that our updated Fitbit integration now allows for GPS-tracked Fitbit activities to sync over to Runkeeper with maps and heart rate data! Check out our article on the integration here!

Cara

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88 comments

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As of 4/17/15 the Fitbit site says, "The open API the 3rd party app developers use to connect the accounts now includes GPS and HR data. It is up to those developers to use it."

https://community.fitbit.com/t5/Surge/Runkeeper-integration/m-p/756344#M17076

It seems from their perspective, that HR data could be used. I love Runkeeper and Fitbit, but it would be great if you both could make an awesome experience for us by getting this to work with a one way display.

I don't want to have to wear yet another gadget!

Thanks for all you do.

Robert

Robert Howard 52 votes
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I follow on what Robert is saying. Fitbit has made this feature available. And it must work, since it syncs with my STRAVA account fluently. For me this means that the feature of pulling that data must work, or am I missing something?

Koen Laurijssen 3 votes
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+1. Having "signed in" via Fitbit to share data with RunKeeper, not seeing any, dealing with their customer service only to be told "ah, you need to talk to RunKeeper"....to then read this message and find out that whole integration story was total BS means NEITHER company looks good. Either pull the API, correct the messaging or, wait for it, actually execute the promise made in the first place.

Paul Cushman 6 votes
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Syncing should be easy as you already pull in steps and sleeping data. This seems like it could be a quick win for runkeeper.

Josh Shaffer 0 votes
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Totally agree with everyone's comments here, yes their device doesn't accept other software / hardware accessing its live HR data (although I have added a dev request for them to broadcast the HR using the standard BTLE profile, so should everyone) but their API does allow packages such as MyFitnessPal to sync both ways so there is no reason why Runkeeper cant. Having to link Runkeeper to Myfitnesspal and myfitnesspal to fitbit and fitbit to runkeeper sort of works but is mad!

Steve Hill 0 votes
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Thanks for your very prompt reply.

3 months ago Strava can already pull the GPS map data over as quoted by Koen Laurijssen below.

"I follow on what Robert is saying. Fitbit has made this feature available. And it must work, since it syncs with my STRAVA account fluently. For me this means that the feature of pulling that data must work, or am I missing something?
Koen Laurijssen "

And now Endomodo also can pull the Fitbit GPS data over. Why is RunKeeper not doing this or don't know how to do this ? Perhaps go hire someone from Endomodo or Stravo.

HC Gan 1 vote
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I'm also looking for an update as to why RunKeeper has not implemented this yet. I thought it was supposed to be at the top table of the running apps?

Brian Wardell 0 votes
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I've got a charge, but my request was to have my runkeeper activity show up in fitbit. Right now, when I walk and use Runkeeper to track the exercise, fitbit has no record of this activity. Nothing at all. I'm not interested in GPS or heart rate monitoring at this point. Is this working as designed?

Linden deCarmo 0 votes
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I will not be using run keeper anymore until you fix this. As the API does allow developers to pull this data, I will be searching for a different app that does work and then sharing it with the run keeper community. Tell me I have to pay for that functionality, but don't tell me you can't do it.

Mark 0 votes
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Why dont you pull the HR data from fitbit's site or post data to it, the connection still says "We'd love a bi-directional flow, too. Contact Fitbit support to make this happen!" but their API does allow it, i have signed up to their API and I can do it myself.

Just go to https://dev.fitbit.com/uk

And read this ...

The API allows for most of the read and write methods that you will need to support your application.

Then look at this ... This will get the HR data

https://dev.fitbit.com/docs/heart-rate/

Then for bi-directional update have a look at the API console (https://apigee.com/me3/embed/console/fitbit) and look at all the posts instructions like this

https://api.fitbit.com/1/user/-/activities.json?activityId=90009&startTime=12%3A20&durationMillis=600000&date=2015-03-01&distance=1.5

To post an activity, in this POST on 1/3/2015 I ran for 1.5k in 10 mins

Then explain the comment about would love bi-directional

Steve Hill 2 votes
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I've always used Runkeeper to track my actives and having used FitBit for a good 5 months now and having not been able to pass over activities to RK, I think RK will be come obsolete for me. It's such a shame as I do want to compare workouts over time and have 3-4 years of workouts on RK but now want other data incorporated into my log, I have no choice but to use FitBit alone. A temp solution certainly could be just pass the data over and not pair the tracker, surely it's not that hard to share?!

Luke Harmony 0 votes
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It's issues like this that shows RunKeeper is no longer about the people, but all about the money and deflection for customer support. I've been a RK member since the $10 RunKeeper Pro App days and they were always really wonderful to answer customers. Now the app seems to remind me CONSTANTLY that I should pay them $40 to upgrade. And for what? It's been a year now with this ignored FitBit integration. Just picked up a Surge today, time to delete RunKeeper...

Dan Remus 0 votes
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I just quit my elite membership, which has been active since 2011. When I got RK, it was novel to collect data, and it was useful. Now we are getting semi-useful features like tracking shoes.

The trend now seems to be integrating with wearables to take that data and provide analysis/coaching on behaviors rather than just accumulating more data.

So, RK, you've lost me for now, but my advice is to provide information, not just data, so that I can reach fitness goals.

Robert Howard 0 votes
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I have stopped using RunKeeper for sometime now. Probably will just continue to use the FitBit app alone and delete the RunKeeper app from my phone due to its inability to auto transfer the data from my FitBit device.

HC Gan 0 votes
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I recently lowered the RunKeeper app rating to 2 stars. My new rating reads:
Doesn't work with fitbit charge hr
Lowering my rating because of lack of fitbit support

I got a very prompt response from FitnessKeeper, Inc. :
Hi Shai, thank you for your product feedback. We will investigate supporting Fitbit Charge HR and incorporating heart rate data, I will add this to our product backlog.

שי בנימין 0 votes
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I've been a user for 6 years now. Just bought Charge HR because I got tired of wearing a chest strap all the time. Please fix this issue.

I echo some of the comments here. I've been paying for RunKeeper Go for a number of year. I honestly don't know what I'm paying for anymore. All the features that I use are free, and all the features that I don't use seem frivolous and unnecessary or unused or not leveraged properly, like live tracking and performance charts.

I won't renew Go. I've submitted and +1 many feature requests but overall very few usable features have been added over time. However, the app did get better from a EX perspective.

Ivan Ledyashov 0 votes
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It's sad to see all the bad posts below. This feature is blocked by Fitbit. In a glance, it seems it would be possible, but in actuality, their API does NOT list the activities created with the tracker. They said a year ago that in 30 days it would change to include those activities, but it still does not.

Yes, their API could provide heartrate information if you log the activity in runkeeper, but it requires "partner api" which they say they give to many initiatives, but looking at their forum, many just don't get an answer to those requests.

Fredrik Liljegren 0 votes
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I agree with the comments above. Would really like to see my fitbit activities on Runkeeper and even vice-versa, if possible.

Varun Karamshetty 1 vote
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As a user of Runkeeper and Fitbit I would like to be able to retrospectively upload Fitbit HR data to a completed Runkeeper activity so that I can see how my HR varied during an activity.

Matt Curgenven 0 votes
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Bought my FitBit couple of weeks ago without investigating the Runkeeper integration to a minute level. As I planned to use it as replacement for the chest band HRM the data is only useful in Runkeeper combined with other stats. The FitBit app will never replace Runkeeper and using both is not efficient. As I paid for the hardware expect to be free in where I impor the by me generated data. If this feature does not come available the Ftbit is likely to end up in my discarded gadget drawer

Frank 0 votes
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Is possibly Now sync fitbit and runkeeper? I Read on the fitbit site that on the API is possibole to Connecticut a fitbit and runkeeper. Can you help me to male?
Is the re a reale system for sync?
Thank you

Matteo Caroti 0 votes